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Automation · Bookings

Bookings that happen without anyone ringing reception

The free slot nobody filled because reception was busy is pure loss. It does not come back tomorrow.

In short

Booking automation: availability checks, reservation, confirmation, reminders and rescheduling, by phone, WhatsApp or website.

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How it works
  1. Request or event
  2. Automation
  3. Your tools
  4. A person only for exceptions

In a clinic or a workshop, bookings arrive exactly when the team is busiest. Whoever cannot get through does not call again. They call somewhere else. And no-shows leave gaps nobody has time to refill.

The whole cycle, not just the booking

Most tools solve the booking and leave the rest to people. But the rest is the expensive part: the confirmation, the reminder, the change of time, the cancellation, and refilling the gap left behind.

  • Checks real availability in your calendar
  • Books and sends the confirmation
  • Reminds beforehand, on the channel people actually read
  • Reschedules and cancels at the customer's request
  • Frees the slot so somebody else can take it

On whichever channel the customer uses

Phone, WhatsApp or a form on the site: the same availability, the same calendar. A customer who booked by phone and wants to move the time on WhatsApp does not start over.

No-shows

A reminder sent at the right moment reduces absences, and cancellations that arrive early leave the slot free long enough to be refilled. We do not promise a percentage. We measure it on your data, before and after.

How we work, in five steps
  1. 1Process Audit
  2. 2Solution & Plan
  3. 3Execution
  4. 4Ownership & Maintenance
  5. 5Continuous Optimization

What you get

  • Integration with the calendar you already use
  • Booking, confirmation, reminder, rescheduling, cancellation
  • One source of availability across every channel
  • Automatic release of cancelled slots
  • A report on bookings, cancellations and no-shows

Already running

Four live flows at a clinic

Availability checks, booking, looking up existing appointments, and changes or cancellations: all in production, on the same agent.

Most often bought by
Clinics and practicesCar servicingSalonsEducationProfessional services

Frequently asked

Does it work with our current calendar?

With the common calendars, yes. If you use a specialised booking program it depends what interface it exposes. We check before promising anything.

What about the special cases?

They go to a person. Urgent cases, unusual requests and customers who insist on speaking to somebody are transferred with the full context, rather than being forced through a script.

Start Putting Your Work on Autopilot.

Leave your details and we'll call within 24 hours, or book a 30-minute call now. We'll map what to automate and own it from there.

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What do you want to automate?
Time lost on repetitive work?
How soon do you want to start?
We reply within 24 hours. No lock-in, no obligation.